Privacy policy

1. Introduction

In this Privacy Policy you can find out how LeBranders uses your personal data when you visit our website, interact with us or contract our services.

It also details your rights regarding your privacy and how the law protects you.

It is important that you read this Privacy Policy, as well as any other privacy policy that we may make available to you, so that you know at all times how and why we use your data.

This Privacy Policy was last updated on May 18, 2018. If you want to consult the previous versions, you can contact us so that we can provide you with them.

If you have any questions or wish to exercise any of your rights, simply follow the instructions that we will detail in this Privacy Policy.

2. Our website

Our website -www.lebranders.com- provides graphic design and programming services for companies of all sizes, from individuals to large organizations.

This website is not dedicated to children and we do not collect data relating to children.

Lebranders S.L. is a limited company with headquarters in El Puerto de Santa María (Cádiz-Spain)

Docimilio fiscal Avda. Juan Melgarejo 1, Local 57

With CIF B-1183535253

Lebranders S.L. is the company responsible for the file on this website and for the processing of personal data by or on behalf of LeBranders.

3. What personal data we collect

When we talk about “personal data”, or “personal information”, we are referring to all information about a person that allows us to identify him/her. This does not include data from which the identity has been deleted (anonymous data).

We collect various types of data about our customers, suppliers and visitors to the www.lebranders.com. website These personal data fall into the following categories:

Identification data: name, surname, sector.

Contact information: billing address, shipping address, email address and phone numbers.

Economic data: bank data.

Transaction details: details of payments, both made and received, as well as details of the services you have contracted with us.

Usage data: relevant information about your use of our website.

Tracking Data – Information we, or third parties, collect about you through the use of cookies and similar tracking technologies, such as web beacons, pixels or mobile identifiers.

Marketing and communication data: information about your preferences when receiving direct marketing from us or third parties, as well as your communication preferences.

However, if we combine or link aggregated data with your personal data in a way that directly or indirectly identifies you, we will treat the aggregated data as personal data, as set out in this Privacy Policy.

At LeBranders we do not collect any personal data in any special categories about you, such as data relating to your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership or medical, genetic or biometric data. We also do not collect data about your convictions or criminal offences.

Please note that if you choose not to share your personal information with us or do not agree to certain types of contact, we may not be able to offer you the services you have requested.

4. How we collect your information

We use several methods to collect data about you, including

Direct interactions. You can give us your identifying, economic and contact information through our forms or by contacting us by phone, mail, email, chat or social networks.

This includes the personal data you provide to us when:

• Subscribe to our newsletter;
• You make a query or request information to be sent to you;
• You contract our services and products.
• You request that commercial material be sent to you.
• You communicate with us through social networks.
• Contact Customer Service or leave comments or reviews about our products or services.
• Automated interactions or technologies. When you interact with us, including through the www.lebranders.com website, we may automatically collect technical data about your equipment, navigation actions and patterns. We may also collect tracking data when you use our website. (including those found on third-party websites).

Third parties or publicly available sources.

We may also receive personal data relating to you from third parties, and this includes:

Technical and/or tracking data from statistical analysis providers, ad networks or search data providers.

Contact, financial and transaction details from payment and fraud prevention service providers.

Identifying and contact data from partners with whom we share data.

Data from third parties that have your permission or legal permission to share your personal data with us, such as social networks or review websites.

5. How we use your personal information

We only use your personal data when permitted by law. This will usually happen in the following circumstances:

To provide interested parties with commercial information on products and services that may be of interest to them.

If you ask us any questions through our website, please answer your questions and concerns.

Management and administration of the contractual relationship established with suppliers, customers and employees.

If you have provided us with your CV, we will evaluate your application in the event of a possible vacancy, depending on the job position.

When we have to comply with the contract that we are about to close or that we have closed with you. For example, contracting one of our products or services that constitutes a contract.

Where necessary for our legitimate interests (or those of third parties) and your interests and fundamental rights do not override those interests. For example, when we conduct a fraud investigation as part of the collection process.

When we have to comply with any legal or regulatory obligation. For example, keeping sales records to meet our tax obligations.

Generally, we do not need your legal consent to process your personal data, except where required by law, such as for the sending of certain direct marketing communications.

Where we are required by law to have your consent, you have the right to withdraw your consent at any time.

6. Explanation of the legal bases on which we rely for the processing of your personal data

Please note that, depending on the specific purpose for which we use your personal data, their processing may serve more than one legal basis.

Our decision-making is not automated in any way.

If you have any questions on this subject, don’t hesitate to ask us.

7. Disclosure of personal data

We reserve the right to share your personal data with the parties listed below for the purposes set out in this Privacy Policy. We also reserve the right to share your personal data where permitted by law.

We reserve the right to share your personal data with the third parties described below:

• Providers of products and services (such as providers of technology services, payment processing and fraud prevention, manufacturers and postal and courier services).
• Professional auditors and advisors (such as bankers, lawyers, accountants and insurers).
• Governments, regulators and competent authorities.
• We also share data with other companies that work with data analysis. For more information about the companies we work with, see the Cookies section, including the list of cookies.

We require all third parties with whom we collaborate to respect the security of your personal data and to treat them in accordance with current legislation. In addition, we do not allow external service providers to use your personal data for their benefit, and we ensure that they only process it for the purposes specified and in accordance with our instructions.

8. International Transfers

Whenever we transfer your personal data outside the European Economic Area, we will comply with applicable data protection legislation. These are some of the mechanisms we will be able to use when making an international transfer:

The transfer of your personal data is carried out to a country that the European Commission officially considers to guarantee an adequate level of protection for personal data.

We reserve the right to use specific contracts approved by the European Commission that give personal data the same protection as they enjoy in Europe (the so-called EU standard clauses).

When we work with US-based suppliers, we may transfer data to them as long as it is associated with the EU-US Privacy Shield, which obliges them to offer a similar level of protection as they would in Europe. If the supplier does not have the certification granted by the EU-US Privacy Shield, we will proceed to use the EU standard clauses.

9. Security of your data

We have adequate security measures in place to prevent your personal data from being accidentally lost, disclosed or affected by unauthorized modifications, uses or access. In addition, access to your personal data is limited to those employees, agents, suppliers and third parties who need to know your data in order to fulfill their contractual obligations. These persons/entities, which are subject to due confidentiality, will only process your personal data in accordance with our instructions.

We have procedures in place to manage potential leaks of personal data and we are committed to notifying you and the relevant regulator of any leaks that the applicable legislation considers appropriate to report.

10. Links to third parties

Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may give permission to third parties to collect or share data related to you. We do not control these external websites and cannot be responsible for their privacy policies. When you leave our website, we recommend that you always read the privacy policy of every website you visit.

11. Data Retention

We will only retain your personal data for the time necessary to carry out the purpose for which it was collected, including the need to comply with the relevant legal, accounting or information requirements.

In determining the appropriate retention period for personal data, we take into account the amount, nature and sensitivity of the data, the damage that would be caused by unauthorised use or disclosure of your personal data, the purpose of their processing and whether we can obtain the same result by other means, in addition to the relevant legal requirements.

For tax purposes, we are required by law to retain our customers’ basic information (identification, financial, contact and transaction data) for six years after they cease to be customers.

In certain circumstances, you may also ask us to remove your information from our files. See the Your rights section for more information.

At other times, we will anonymize your personal information (so that it cannot be associated with you) for analytical or statistical purposes. In this case, we may use the resulting information indefinitely and without notice.

12. Your rights

If you are in the European Union and the General Data Protection Regulation applies to you, the following rights are protected by data protection laws in relation to your personal data:

Right to be kept informed:

• we have an obligation to inform you of our use of your personal data (exactly what we do in this Privacy Policy).
• Right of access: This right allows you to request what is known as a “request for access to the subject’s data”, which consists of a copy of the personal data relating to you that we hold.
• Right of rectification: This gives you the right to oblige us to correct personal data relating to you that may be inaccurate or incomplete.
• Right of erasure: the commonly known as the “right to forget” allows us to request the deletion of personal data relating to you that we may hold (unless there is a greater legal reason to hold them).
• Right to restriction of processing: In certain circumstances, this right allows you to ask us to stop processing your personal data.
• Right to the portability of your data: allows you to request a copy of the personal data we hold about you. The copy will be delivered in a commonly used format (for example, a.csv file).
• Right to the portability of your data: allows you to request a copy of the personal data we hold about you. The copy will be delivered in a commonly used format (for example, a.csv file).
• Right of objection: This right allows you to object to our further processing of your personal data (e.g. by refusing to allow us to further process your data in direct marketing campaigns).
• Rights related to automatic decision making and profiling: This right allows you to demand transparency in both automatic decision making and profiling.
• These rights are subject to certain rules on their exercise. If you are interested in this subject, you can consult much more information on it on the website of the Spanish Data Protection Agency sedeagpd.gob.es

If you wish to exercise any of the above rights, please do not hesitate to contact us via our quality manager on 956 85 44 34 or by sending an e-mail to info@xyz.lebranders.com

Access to your personal data, as well as the exercise of any of your rights, does not imply the payment of any kind of fees. However, if we consider your request to be clearly unfounded, repetitive or excessive, we may require you to pay a reasonable fee. We may also, under these circumstances, refuse to comply with your request.

We may need to ask you for certain information to help us confirm your identity and guarantee your right to access your personal information (or exercise any other rights). This is a security measure to ensure that personal data is not disclosed to a person who does not have the right to know it. We also reserve the right to contact you for additional information regarding your request and to expedite our response.

We endeavour to respond to all legitimate requests within one month. If the request is particularly complex or you have processed several requests, our response may take longer to arrive. If so, we will notify you and inform you of the status of your application(s).

You have the right to file a complaint at any time with the AEPD (Spanish Data Protection Agency). However, please give us the opportunity to handle your complaint before contacting the AEPD, so please do not hesitate to contact us first.

13. How to manage your rights with us

If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please do not hesitate to send us an email at info@xyz.lebranders.com.

If you need help with our products and services or any aspect of our website, you can contact us at info@xyz.lebranders.com.

14. Updating data

It is important that the personal data we hold about you is accurate and up to date. Therefore, we ask you to let us know if your personal information changes during our relationship. To do so, simply contact our administration on 956 85 44 34 or via e-mail info@xyz.lebranders.com

15. Modification of our Privacy Policy

The General Data Protection Regulation is new and the AEPD continues to publish new paragraphs of advice on how companies should adapt to it. This means that we may post small updates to our Privacy Policy over the next few months. Don’t forget to take a look at it from time to time to see if there’s any news. Thank you in advance.